Velox Privacy Policy

Your Rights
  • Clear insights: Understand precisely how we utilize your data.
  • Empowerment in control: View, rectify, and request the deletion of your data.
  • Your inbox, your call: Opt-out of marketing communications hassle-free.
  • Consent control: Withdraw your consent at your convenience.
Our commitments to you
  • Fort Knox security: We pledge to always keep your personal data safe and private.
  • No price tags here: Your data is not for sale – ever.
  • Your terms, your control: Review and manage your privacy settings whenever you like.
What we gather and when
Your particulars: Information about you when you register, fill in forms, or get in touch with us.
From the grapevine: Data from others when you submit forms or we scrutinize transactions.
Where in the world: Information about your location when location services are turned on.
Velox insights: Technical Data about your device type whenever you use Velox.
Where in the world: Information about your location when location services are turned on.
Velox insights: Technical Data about your device type whenever you use Velox.
Why we need your data
  • App synergy: To ensure the smooth functioning of our app.
  • Fraud shield: Safeguarding against any shifty business.
  • Tailored offerings: Marketing things we believe you'll fancy (you can opt out).
  • Service enhancement: Constantly refining and upgrading our service.
  • Legal compass: Upholding the law and staying on the right side of compliance.
When and why we share data
  • Supplier synergy: Sharing data with suppliers (e.g., third parties conducting ID checks).
  • Legal necessity: Sharing data for legal and regulatory compliance.
Additional Insights
Sweetening the experience
We employ cookies to enhance your user experience.
Data tenure
Your data is securely stored for up to 8 years, as mandated by the law.
Fort Knox protection
Your data is shielded with robust security measures for your peace of mind.
Your Rights
  • Clear insights: Understand precisely how we utilize your data.
  • Empowerment in control: View, rectify, and request the deletion of your data.
  • Your inbox, your call: Opt-out of marketing communications hassle-free.
  • Consent control: Withdraw your consent at your convenience.
Our commitments to you
  • Fort Knox security: We pledge to always keep your personal data safe and private.
  • No price tags here: Your data is not for sale – ever.
  • Your terms, your control: Review and manage your privacy settings whenever you like.
What we gather and when
Your particulars: Information about you when you register, fill in forms, or get in touch with us.
From the grapevine: Data from others when you submit forms or we scrutinize transactions.
Where in the world: Information about your location when location services are turned on.
Velox insights: Technical Data about your device type whenever you use Velox.
Data about your location
when location services are switched on
whenever you use Velox
Data from your device
Why we need your data
  • App synergy: To ensure the smooth functioning of our app.
  • Fraud shield: Safeguarding against any shifty business.
  • Tailored offerings: Marketing things we believe you'll fancy (you can opt out).
  • Service enhancement: Constantly refining and upgrading our service.
  • Legal compass: Upholding the law and staying on the right side of compliance.
We share data…
More on how we share data
  • with suppliers (eg third parties who perform ID checks)
  • for legal reasons
  • with social media platforms
Additional Insights
Sweetening the experience
We employ cookies to enhance your user experience.
Data tenure
Your data is securely stored for up to 8 years, as mandated by the law.
Fort Knox protection
Your data is shielded with robust security measures for your peace of mind.
Questions about your privacy? Email us at compliance@veloxpayments.com Want to complain about us? Contact your local data protection authority.

Want to read our Privacy Policy in full?